Are you in need of a professional billing company that will handle your healthcare practice’s complete billing, manage your accounts receivable, and credential you with all of the appropriate insurance companies? Look no further, KLN Professionals is here to address all your concerns.
Who we are?
My name is Keisha Byard, and I am the CEO of KLN Professional. I have been a medical biller and collector for Physical and Occupational Therapy services for over 20 years, and it is my passion. I also provide credentialing services for providers. I get them set up with the appropriate medical insurances nationwide that will pay them for their Occupational and Physical Therapy Services. I plan on hiring more competent billers to our team as our practice grows and develops. In 2018, I submitted a total of 12,688 claims, which generated $1,615,491.20 in revenue for the healthcare practices I provided services to.
I offer face-to-face demonstrations of what my services at KLN Professionals entail for all of my clients. I am also happy to meet with every client every calendar year so we can review the accounts receivable and address any miscellaneous concerns. This meeting can be done face to face or through an electronic video application such as Zoom (whichever the provider prefers).
What we do?
By handling the complete billing department, we will submit all of the claims, follow up on the claims, and make sure the provider is paid the correct amount that they should be paid for each service. Major insurance companies such as Cigna and United Healthcare will often use third party companies such as Data Insight to discount claim payments. KLN Professionals will make sure that the insurance companies and third parties working together will not cause a discrepancy in the provider getting the full payment they are rightfully owed.
We will also manage all of the accounts receivable for the practice. By outsourcing your billing to KLN Professionals, you are ensuring quick payments for your services and a bright financial future for your healthcare practice. KLN Professionals currently provides services to New York, New Jersey, Georgia, and California. The Electronic Medical Record system that my current clients use is WEBPT. It is one of the best EMR systems in the market. However, I provide services for all EMR systems.
How Can We Help Solve Your Problems?
Here are just some of the few ways your practice will benefit if you decide to outsource your billing:
- Patient care will improve: KLN Professionals will handle all of your billing and finances so that providers can focus on what it is they do best, patient care. Patient care can sometimes get compromised as doctors of the practice get busy with the logistics of managing their finances and billing departments. As a team, we can work together to make sure the patients and the doctors are both extremely satisfied with the healthcare practice and services rendered. Patients will feel much happier and stay to establish a long-term doctor-patient relationship if they feel like the doctor actually cares about them.
- Minimizing administrative duties and staff: Outsourcing your billing means you will spend less money, time, and effort hiring employees for the billing departments. You will also save time training them on the updated billing codes and policies. The last thing you want is one of your staff members to be stuck on the phone for two hours on hold because you are waiting for a prior authorization. Outsourcing your billing will eliminate that headache. Your staff will also be more focused on providing care to the patient and educating them about their condition.
- Process claims quicker and boost your cash flow: KLN Professionals submits 95% of all claims to the appropriate payers within 24 hours of receiving the claim. The other 5% can be attributed to batches that were received late or claims requiring additional information such as clinic notes to be submitted. Practices that do in-house billing can often delay claim submission due to staff shortage, lack of organization, other duties that take priority, or other reasons. KLN Professionals also submits all claims electronically. Paper claims can take up to two months before the provider sees the reimbursement. On the other hand, electronic claim submissions can be paid in full in just 7 to 14 days after submission. Faster turnaround time of payments will ensure a more robust cash flow for your practice.
- Reduce billing and coding errors: The smallest billing error or omission can sometimes slow down payments. KLN Professionals will ensure there are no coding errors or incorrect information when submitting a batch of claims. This leads to fewer claim rejections, fewer claims on hold because they require additional information, and faster payments to your practice.
- Increase practice efficiency: Perhaps one of the most significant benefits of reduced billing errors is that you will have hard and accurate data collected by the software. This data can be instrumental in managing your healthcare practice. You will know which insurance companies pay for claims the fastest and whether or not your office staff collects co-pays at the time of service. This data is beneficial because the practice managers can use it to enhance the clinic’s workflow and performance. For example, offices that collect the majority of their co-pays at the time of service (instead of billing the patient) have a more significant financial revenue. Knowing this, if a practice finds out their staff is not collecting the majority of co-pays at the time of service, the practice manager should hold a staff meeting to explain the value of collecting co-pays. In this case, the data generated from the billing software helped improve clinic performance, which in turn improved financial revenue for the practice.
Truly, the decision to outsource your billing is a difficult one, but it will pay off. KLN Professionals will submit all your claims in a timely and accurate manner leading to more significant financial revenue for your practice.
Start saving money today! Give KLN Billing Professionals a call at 678-549-1794 to schedule your free consultation.